IMPORTANT! REGISTRATION REQUIRED!

THE WARRANTY WILL BECOME EFFECTIVE ONLY UPON RECEIPT BY ARCTIC OF THE “FULLY-COMPLETED” WARRANTY REGISTRATION ONLINE FORM.

See Warranty Terms and Conditions below. In the event of any problem not covered by these instructions or any perceived defect in material or equipment, please consult our factory or an authorized sales representative. Arctic will not accept responsibility for the payment of work performed without prior authorization from the factory.

Parts and compressors under warranty are to be replaced only. In the event that they must be field purchased, Arctic will allow only their factory cost. Consult our customer service department and please refer to the walk-in’s job/serial/invoice number in any communication.

IMPORTANT WARRANTY INFORMATION

THE REFRIGERATION SYSTEMS SUPPLIED BY ARCTIC INDUSTRIES ARE COVERED BY THREE WARRANTIES.

TO ACTIVATE THESE WARRANTIES, YOU MUST FILL OUT THE WARRANTY REGISTRATION ONLINE. YOUR WARRANTY IS NOT VALID UNTIL YOU DO.

YOUR SERVICE TECHNICIAN IS REQUIRED TO CALL THE ARCTIC INDUSTRIES CUSTOMER-SERVICE DEPARTMENT PRIOR TO ANY WARRANTY WORK BEING PERFORMED.

IF EMERGENCY WARRANTY SERVICE MUST BE PERFORMED AFTER ARCTIC BUSINESS HOURS, SEND A REASONABLE BILL FOR THE WORK PERFORMED AND ARCTIC WILL REIMBURSE YOU FOR THE WHOLESALE COST OF PARTS AND THE LABOR ON A STRAIGHT TIME BASIS ACCORDING TO THE TERMS OF THE WARRANTY.

1) ONE YEAR REFRIGERATION LABOR WARRANTY:
ARCTIC INDUSTRIES WARRANTS TO THE ORIGINAL PURCHASER/USER AT THE LOCATION WHERE ORIGINALLY INSTALLED, THE REASONABLE COSTS, STRAIGHT TIME ONLY, ASSOCIATED WITH THE LABOR PORTION OF THE SERVICE BILL FOR 1 YEAR FROM DATE OF INSTALLATION OR UP TO (15) MONTHS FROM THE DATE OF SHIPMENT, WHICHEVER EVENT OCCURS FIRST, WHEN PROPERLY INSTALLED AND OPERATED UNDER NORMAL USE.

THE SELLER’S ONLY LIABILITY UNDER THIS WARRANTY OR OTHERWISE SHALL BE THE REPAIR OR REPLACEMENT (AT SELLER’S OPTION) OF NONCONFORMING GOODS OR PARTS. SELLER ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS INJURY TO PERSONS OR PROPERTY, OR LOST PROFITS.

2) ONE YEAR PARTS WARRANTY:
THIS WARRANTY WILL REPLACE FROM FACTORY INVENTORY OR REIMBURSE FOR REPLACEMENT IN THE FIELD, AT ARCTIC WHOLESALE COST AT ARCTIC’S OPTION, ANY PART THAT PROVES DEFECTIVE. ALL PARTS MUST BE RETURNED TO ARCTIC FOR EVALUATION. ALL RETURNS MUST HAVE PRIOR RETURN AUTHORIZATION FROM ARCTIC.

3) FIVE YEAR LIMITED COMPRESSOR WARRANTY:
THIS WARRANTY WILL PAY THE COST TO REPLACE THE ACTUAL COMPRESSOR, LESS LABOR FOR A FIVE-YEAR PERIOD. THE LABOR COSTS ARE COVERED DURING THE FIRST YEAR ONLY UNDER THE TERMS OF THE ONE YEAR LABOR WARRANTY.

ARCTIC WARRANTIES DO NOT COVER REFRIGERATION LINES PROVIDED BY YOUR INSTALLER, CONDENSATE LINES PROVIDED BY YOUR PLUMBER OR ELECTRICAL LINES/AND/OR CONNECTIONS PROVIDED BY YOUR ELECTRICIAN. MINOR ADJUSTMENTS, STANDARD MAINTENANCE, DIAGNOSTICS, REFRIGERANT, TORCH CHARGES, SILVER SOLDER, OR TAXES ARE NOT COVERED.

TRAVEL RELATED COSTS ARE LIMITED TO $35.00

Warranty Terms and Conditions

One Year Original Equipment Parts Warranty
Arctic Industries warrants the original purchaser/user at the location where originally installed, for a one-year period from the installation date, the repair or replacement of defective parts at Arctic’s option.

This warranty is limited to the repair or replacement of any warranty part, that upon return with Arctic’s authorization, and in the judgement of Arctic Industries, proves to be defective.

This warranty applies to all refrigeration, parts, walk-in panels and door parts, originally supplied by Arctic Industries.

This warranty is expressly in lieu of any other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose and of all of the liabilities and obligations, on Arctic’s part. Under no circumstances shall Arctic Industries be liable to the purchaser or any other party for any special or consequential
damages.

This warranty is for all parts supplied by Arctic, and applies only to the continental United States, Virgin Islands and Puerto Rico.

One Year Refrigeration Labor Warranty
Arctic Industries warrants to the original purchaser/user at the location where originally installed, the reasonable costs, straight time only, associated with the labor portion of the service bill for 1 Year from date of installation or up to (15) months from date of shipment, whichever event occurs first, when properly installed and operated under normal use. 

The Seller’s only liability under this warranty or otherwise shall be the repair or replacement (at Seller’s option) of nonconforming goods or parts. Seller assumes no liability for incidental or consequential damages such as injury to persons or property, or lost profits.

This warranty only applies to the labor associated with the repair or replacement of defective warranted parts on the refrigeration system supplied by Arctic Industries. The labor cost is paid for or reimbursed by Arctic only after the defective parts are returned to Arctic, with a return authorization, freight pre-paid, and then following an inspection by Arctic Industries, are found to be defective.

This warranty applies to all refrigeration systems supplied by Arctic Industries. This warranty does not include filed wiring and plumbing. Refrigeration lines not supplied by or contracted for by Arctic, minor service adjustments, maintenance, diagnostics, refrigerant, torch charges, silver solder, or taxes are also excluded. Travel related costs are limited to $35.

This warranty is expressly in lieu of any other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose and of all of the liabilities and obligations, on Arctic’s part. Under no circumstances shall Arctic Industries be liable to the purchaser or any other party for any special or consequential damages.

This warranty is for all refrigeration supplied by Arctic, and applies only to the continental United States, Virgin Islands and Puerto Rico.

Five Year Limited Compressor Warranty
Arctic Industries warrants to the original purchaser/user at the location where originally installed, the compressor herein defined to be free from defects in material and factory workmanship, for a period of five (5) years from the date of sale, and if the unit were properly installed, operated, and maintained under normal conditions, Arctic agrees to repair or replace at its option, with similar part or parts, any part or parts of said compressor proved to the satisfaction of the Warrantor to have been defective at time of sale.

The maximum liability of the Warrantor for any one replacement or repair shall be limited to the payment of the Warrantor’s sale price to dealers in effect at the time the Warranty is issued. All replacement compressors shall be protected by the installation of a new liquid and suction drier.

Arctic Industries further agrees to extend without charge, for the balance of the above specified Warranty period, similar or like coverage for one (1) additional new or repaired compressor, provided the repair or replacement of the original compressor was made under the terms of this Warranty. The compressor herein warranted shall mean the compressor housing, the motor power unit which drives the compressor, including the compressing mechanism enclosed in said housing, but excludes all external electrical components.

This Warranty shall be void if the compressor identified herein is installed or operated contrary to the manufacturer’s instructions, or if identification or serial numbers have been altered, defaced or removed.

This Warranty does not apply to damage to said compressor in transit after sale, nor to damage caused by authorized alterations, fire, accidents, lightning, misuse or abuse, or by any cause other than defects in factory workmanship and materials, nor to any damage or loss of any refrigerant, including any products or property then stored or located within the area being cooled; nor to loss of profits or income due to any malfunctioning of the warranted compressor.

The Warrantor does not assume any liability or costs of labor, freight, or other incidental costs, or for any expenses incurred due to short or reduced supply. Any warranty replacement will be made F.O.B Arctic.

This Warranty is not assignable except only with the prior written consent of the Warrantor. All materials replaced under this Warranty becomes the property of the Warrantor.

All other refrigeration equipment sold by arctic carries a one-year warranty made by the manufacturer and is not warranted in any respect by arctic.

This Warranty is expressly in lieu of any other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose and of all of the liabilities and obligations, on Arctic’s part. Under no circumstances shall Arctic Industries be liable to the purchaser or any other party for any special or consequential
damages.

Fifteen Year Panel & Door Warranty
Arctic Industries warrants to the original purchaser-user, that the walk-in refrigerated rooms and other prefabricated insulated boxes, panels or doors manufactured by the company are free from any defect in material or workmanship under the conditions of normal use and service, provided that it remains in the location where originally installed.

The Company’s obligation under this Warranty shall be limited to repairing or replacing at our option, FOB factory, any of the covered parts of said walk-in which proved defective within fifteen (15) years from the date of original installation. All materials replaced under this Warranty become the property of the Warrantor.

This Warranty does not apply to equipment which has been subject to any accident, fire, negligence, alteration, damage in transit, abuse, misuse, or improper installation. This Warranty does not include any labor charge for
removal of defective parts or installation of replacement parts or transportation charges to or from our factory. This Warranty does not apply to any equipment sold or supplied by Arctic Industries, but manufactured by others and covered by their separate warranties and not by this Warranty.

This Warranty is expressly in lieu of any other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose and of all of the liabilities and obligations, on Arctic’s part. Under no circumstances shall Arctic Industries be liable to the purchaser or any other party for any special or consequential
damages.